Phaea Cretan Malia, A Member Of Design Hotels, Malia (Crete)

My stay at the hotel was fantastic. The rooms had stylish decor and a large terrace, which I loved. Everything was nice and clean, and the layout and storage were well thought through. Despite a small issue with kids taking over the pool area, the location was excellent for exploring the middle and east part of the island and enjoying the all-inclusive option. However, the back-to-school party for staff kids in one of the restaurants was a surprising touch of responsible management.

The hotel offers spacious and well-equipped rooms with a great size and good decor, although irons are not allowed in the room. The service is attentive, with hard-working staff and mixed messages about included services. The location is excellent for flexibility and relaxation, boasting a top-notch aqua gym pool and responsible management. The dining experience is outstanding, with diverse and delicious options and complimentary drinks. The facilities are well-maintained and convenient.

I had a lovely stay at the hotel. The rooms were well-appointed and comfortable, just as I expected from Booking. The service was exceptional, with friendly and helpful staff like Eva and Nikos at the front desk. However, the dining timings were a bit stressful for us, and the location, although great in some aspects, had a run-down area nearby. The facilities were excellent overall, with some minor drawbacks.